Student Grievances Redressal Cell (SGRC)

Right to be heard and treated without bias.

Darjeeling Government College has constituted Students’ Grievance Redressal (SGRC) Committee as per the guidelines set by the University Grants Commission (Redress of Grievances of Students) Regulations, 2019 published vide Notification F.No. 14-4/2012(CPP-2), dated 6.5.2019 act 3391 and University Grants Commission (Redressal of Grievances of Students) Regulations, 2023. It aims at effectively addressing and resolving grievances of the students on various academic and non academic concerns. All students of DGC have equal access to the Students’ Grievance Redressal Committee to voice their concerns on the following matters

Academic matter within the purview of the college (classes, classrooms, library etc.).
Scholarship issues.
Discrimination issues based on caste, creed, religion, language, ethnicity, gender or disabilities.
Basic infrastructural issues.

The college has a zero-tolerance policy for any form of grievance.

Objective:

To redress the grievances reported by the students in a judicious and transparent manner.

To help the students to express their genuine grievance without any inhibition and to timely redress it
To develop and maintain a conducive educational atmosphere in the college to uphold the dignity of the students.

Procedure for voicing the grievance:

Steps	Procedure
1	The grievance form may be downloaded from the website or procured from the college office
2	The form may be dropped in the Grievance box installed in front of the main college entrance
3	May be reported directly to the committee members in a written form

Composition of the Students’ Grievance Redressal Committee:

The Grievance Redressal Committee, DGC is constituted with the following members for the academic Session 2023-2024. The term of the committee shall be two years as enshrined in the UGC (Redressal of Grievances of Students) Regulations, 2023.

Members	Department	Position	Email & mobile No	Contact No
Dr Prajwal Chandra Lama	Botany	Chairman	pclama@gmail.com	7908899361
Prof. Nisha Tamang	Geography	Jt.Convenor	tamangneesha@gmail.com	9832091510
Prof Rana Saha	Commerce	Jt.Convenor	ranasaha6@gmail.com	9851693871
Prof. Priyanka Saha	Zoology	Member	psaha5252@gmail.com	9476393167
Prof Sudha Rai	Economics	Member	rsudha.81@gmail.com	6294245329
Prof Prof. Jadab Roy	Philosophy	Member	Jadab.nbu@gmail.com	9641154145
Prof Nirmal Subba	Economics	Member	nsdgc2010@gmail.com	9932325317
Prof. Chandan Naskar	Botany	Member	chandannaskar84@gmail.com	9123035932

Prof Varsha Rani Gajamer, Department of Microbiology (9647775465 E-mail gajamer.varsharani@gmail.com ) has joined as a new member in place of Prof Rana Saha (transferred) with effect from 19.03.2024.

The SGRC shall have student representation besides receiving and investigating student complaints within fifteen working days, using principles of justice. Accordingly, the committee has nominated one students’ representative as a special invitee as per the UGC guidelines. The term of the special invitee is for one year.The SRGC shall hear the student and the person against whom the complaint is made.

Name of the Special Invitee
Miss Mingma Sang Yolmo	Zoology	7478589808	mingmasangyolmo1@gmail.com

The Students’ Grievances Redressal Cell (SGRC) will be guided by:

Sl.No.	Name of the Document	Click to View
1	SGRC INTRO 1 OBJECTIVES PROCEDURE	Download
2	SGRC 2 MECHANISM GUIDELINES	Download
3	UGC (Redressal of Grievances of Students) Regulations, 2023	Download

Annual Reports:

Sl.No.	Name of the Document	Click to View
1	2018-2019, 2019-2022, 2022-2023	Download

Grievance Form for the Students:

Sl.No.	Name of the Document	Click to View
1	SGRC Grievance Form	Download

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